Shipping Policy

At MY JEWEY, we understand the excitement of receiving your new piece of jewelry, which is why we strive to make our shipping process as efficient and transparent as possible.

Processing Time: Once your order is placed, please allow 1-3 business days for processing. During this time, our team carefully prepares your jewelry for shipment, ensuring that it meets our high standards of quality and craftsmanship.

Shipping Methods: We offer a range of shipping options to suit your needs. Depending on your location and preferences, you can choose from standard or expedited shipping at checkout.

Shipping Timeframes: Our standard shipping option typically delivers within 3-19 business days, depending on your location and any potential customs processing times. Please note that international orders may experience longer shipping times due to customs clearance procedures.

For customers who require their jewelry more urgently, we also offer expedited shipping options with shorter delivery times. You can select your preferred shipping method and view the estimated delivery date during the checkout process.

Shipping Costs: Shipping costs are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping cost for your order during the checkout process before making your purchase.

International Shipping: We proudly offer international shipping to customers around the world. However, please note that international orders may be subject to import duties, taxes, and customs fees, which are levied once the package reaches its destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. We recommend contacting your local customs office for more information on potential fees before placing your order.

Shipping Address: Please ensure that your shipping address is accurate and complete to prevent any delays or delivery issues. We are not responsible for any orders that are lost or returned due to incorrect or incomplete address information provided by the customer.

If you have any questions or concerns about our shipping policy or your order's status, please don't hesitate to contact our customer service team. We're here to help ensure that your shopping experience at MY JEWEY is enjoyable and stress-free.